Hacker claims to have 30 million buyer data from Australian ticket vendor big TEG

A hacker is promoting buyer knowledge allegedly stolen from the Australia-based dwell occasions and ticketing firm TEG on a widely known hacking discussion board.

On Thursday, a hacker put up on the market the alleged stolen knowledge from TEG, claiming to have info of 30 million customers, together with the complete identify, gender, date of start, username, hashed passwords, and electronic mail addresses. 

In late Might, TEG-owned ticketing firm Ticketek disclosed a knowledge breach affecting Australian clients’ knowledge, “which is saved in a cloud-based platform, hosted by a good, world third social gathering provider.” 

The corporate mentioned that “no Ticketek buyer account has been compromised,” due to the encryption strategies used to retailer their passwords. TEG conceded, nevertheless, that “buyer names, dates of start and electronic mail addresses might have been impacted” — knowledge that might line up with that marketed on the hacking discussion board. 

The hacker included a pattern of the alleged stolen knowledge of their publish. TechCrunch confirmed that no less than a few of the knowledge revealed on the discussion board seems professional by trying to join new accounts utilizing the revealed electronic mail addresses. In a lot of instances, Ticketek’s web site gave an error, suggesting the e-mail addresses are already in use.  

When reached by electronic mail, a spokesperson for TEG didn’t remark by press time. 

On its official website, Ticketek says the corporate “sells over 23 million tickets to greater than 20,000 occasions annually.” 

Whereas Ticketek didn’t identify the “cloud-based platform, hosted by a good, world third social gathering provider,” there’s proof that means it might be Snowflake, which has been on the heart of a current collection of knowledge thefts affecting a number of of its clients, together with Ticketmaster, Santander Financial institution, and others. 

A now-deleted publish on Snowflake’s web site from January 2023 was titled: “TEG Personalises Reside Leisure Experiences with Snowflake.” In 2022, consulting firm Altis revealed a case examine detailing how the corporate, working with TEG, “constructed a contemporary knowledge platform for ingesting streaming knowledge into Snowflake.” 

When reached for touch upon the Ticketek breach, Snowflake spokesperson Danica Stanczak didn’t reply our particular questions, and as a substitute referred to the corporate’s public assertion. In it, Snowflake chief info safety officer Brad Jones mentioned that the corporate has not “recognized proof suggesting this exercise was attributable to a vulnerability, misconfiguration, or breach of Snowflake’s platform.”

Snowflake’s spokesperson declined to verify or deny whether or not TEG or Ticketek is a Snowflake buyer. 

Snowflake offers firms everywhere in the world with providers that assist its clients retailer knowledge within the cloud. Cybersecurity agency Mandiant, owned by Google, mentioned earlier this month that cybercriminals have stolen a “vital quantity of knowledge” from a number of Snowflake clients. Mandiant is working with Snowflake to research the info breach, and disclosed in a weblog publish that the 2 firms have notified round 165 Snowflake clients. 

Snowflake has blamed the hacking marketing campaign on its clients for not utilizing multi-factor authentication, which allowed hackers to make use of passwords “beforehand bought or obtained by way of infostealing malware.”