Discipline Service Engineer At Hitachi In Bengaluru

– Commercial –

Location: Bengaluru

Firm: Hitachi Power

At Hitachi Power our function is advancing a sustainable power future for all. We carry energy to our houses, faculties, hospitals and factories. Be a part of us and work with implausible individuals, whereas studying and growing your self on tasks which have an actual affect to our communities and society. Convey your ardour, carry your power, and be a part of a world group that appreciates a easy fact: Variety + Collaboration = Nice Innovation

– Commercial –

Mission Assertion

Discipline Service Engineering work is concentrated on offering technical recommendation to prospects together with commissioning, putting in, and testing of merchandise/gear together with: Figuring out and correcting extra advanced issues related to start-up. Researching, evaluating, and recommending new merchandise or gear upgrades that can meet buyer wants. Growing on-going relationships with prospects to safe future enterprise. Could resolve/troubleshoot implementation issues and/or prepare prospects on the options of the gear they’ve bought An Skilled Skilled (P2) applies sensible data of job space usually obtained by superior schooling and work expertise. Could require the next proficiency: Works independently with common supervision. Issues confronted are tough however usually not advanced. Could affect others throughout the job space by clarification of information, insurance policies and practices.

Act as Regional Discipline Service Engineer for Energy High quality Initiatives with medium to excessive complexity. Guarantee completion of all Discipline Service Actions effectively, in accordance with Hitachi Power’s Discipline High quality Plan, Contract Specs, High quality & Security Necessities.

Ship wonderful customer support to fulfill prospects. In shut co-operation with buyer and different Hitachi Power groups, take actions to determine new service enterprise alternatives (Discipline Energy High quality Companies) for Hitachi Power.

Your duties

• Technical contribution to planning and implementation of discipline companies such downside identification, discipline service actions at website. Helps and coordinates the service actions with the Set up Supervisor / Web site Supervisor/ Buyer. Service supply performs medium to excessive advanced service duties subject identification, upkeep, upgrades and retrofits, restore independently, identifies technical issues and makes evaluation by on-site exercise in numerous Discipline Service classes.
• Learning and understanding the mission contract specification. Planning and management the general website discipline service actions to fulfill the deadline to the shopper’s fullest satisfaction by executing Service work in line with buyer order and expectation. Creates and maintains a great relationship with prospects and understands their wants. Identifies new gross sales alternatives and takes affect in convincing the shopper for the entire service portfolio.
• Danger and alternative Conducts danger and alternative assessments to make sure implementation of discipline service plan, identifies and reviews potential dangers associated to contract/high quality/program/value and recommends resolutions to administration. Initiates and screens danger mitigation plan in a single’s space of accountability and ensures stakeholders are up to date on related technical dangers.
• Conducts Security Commentary tour frequently to report and mitigate potential HSE hazards. All website actions requires HSE targeted method as per Hitachi Power’s HSE necessities. Processes equivalent to creation of Exercise Primarily based Danger Evaluation (ABRA), Job Security Environmental Evaluation (JSEA), Take 5, HSR and LSR and so on. Whereas at website, it’s anticipated that the candidate takes up the function of PICW (Individual in Cost of Work) and be liable for electrical works onsite and want to guide a group from a security perspective.
• Prospects Coordination for website actions. Identifies and recommends new efficient options to fulfill system/ buyer necessities. Gives related data pertaining to service assignments and conferences with buyer.
• Troubleshooting Proactively identifies potential gear failures and proactive corrective actions. Troubleshoots advanced gear failure and makes suggestions to keep away from repeating the issue sooner or later. Design associated points which was gathered from the previous tasks to be mounted correctly to cut back the positioning man-hours at upcoming mission websites.
• Product FAT inspection at vendor/provider’s manufacturing unit at any time when relevant and required. Operational excellence proactively identifies recommendations for product, high quality and customer support enchancment and discusses them with administration for adjustments.
• Web site coordination with third get together testing businesses/service Engineers at website as and when required.
• Processes and instruments Makes use of commonplace processes to make sure all website actions adjust to required security laws, contractual necessities, and worldwide requirements.
• Lesson learnt and RCA to be ready for the incident which is expounded to discipline companies must be circulated among the many related stakeholders/ group members.
• Processes and Instruments Persistently applies practical processes contemplating hyperlinks with different groups.

Your background

• Engineering/Diploma in Electrical & Electronics Engineering.
• 3+ years (Substations, Energy High quality/ FACTS Discipline Companies (Drawback Identification, Set up, Testing, pre-commissioning, commissioning, upkeep, extensions, replacements, upgrades and retrofit, finish of life service and so on.)