When NASA and Boeing officers walked into the briefing room on the Kennedy House Heart on June 5, they have been all smiles. After years of growth setbacks, weeks of delays due to a spacecraft helium leak and a ultimate four-day slip attributable to an issue with a floor pc, Boeing’s CST-100 Starliner industrial crew spacecraft had lastly reached orbit with NASA astronauts Butch Wilmore and Suni Williams on board.
Effectively, most of them have been smiling. “I’m smiling, imagine me,” mentioned a straight-faced Mark Nappi, Boeing vp and industrial crew program supervisor, on the briefing.
Nevertheless, he was as relieved as anybody that Starliner’s Crew Flight Take a look at (CFT) mission was underway, given this system’s checkered historical past. “I can’t inform you how good that feels for our Starliner group,” he mentioned.
Nevertheless, that might be the final time there have been many smiles at a briefing about Starliner. The subsequent day, Starliner docked with the station, however not earlier than experiencing extra helium leaks and issues with a number of of its thrusters. What initially gave the impression to be a minor problem developed, over the subsequent two and a half months, into NASA’s largest human spaceflight security disaster because the shuttle Columbia accident greater than 20 years in the past.
Thruster uncertainty
When Starliner arrived on the ISS on June 6, it was struggling two issues. A single helium leak, detected on the spacecraft after a launch scrub a month earlier, had now turn into three leaks, with two extra detected across the time of docking. Individually, on the spacecraft’s method to the station, 5 of its response management system (RCS) thrusters have been shut down by the spacecraft’s pc due to degraded efficiency. Nevertheless, controllers have been in a position to get 4 of them working once more to permit the docking to proceed.
On the time, neither downside appeared critical. “These are fairly small points to cope with. We’ll determine them out for the subsequent mission. I don’t see these as important in any respect,” Nappi mentioned at a briefing a number of hours after docking.

The helium leak, not less than, didn’t pose a security problem. As soon as docked, Starliner shut down its propulsion system and closed manifolds, stopping the leak. Steve Stich, NASA industrial crew program supervisor, mentioned in mid-June that Starliner had sufficient helium to function for 70 hours after undocking, 10 instances the quantity wanted for the journey residence.
Engineers have been additionally investigating why the thrusters malfunctioned on method to the station. Transient check firings of the thrusters whereas Starliner was docked to the station have been encouraging, Stich mentioned. “To date, we don’t see any state of affairs the place Starliner will not be going to have the ability to convey Butch and Suni residence,” he mentioned at a June 18 briefing.
Nevertheless, NASA was not in a rush to convey Starliner again, extending its scheduled departure just a few days at a time. A part of the explanation for the extensions, NASA mentioned on the time, was to keep away from conflicts with a collection of ISS spacewalks.
Deepening issues
By late June, although, it was clear nagging issues about Starliner’s thrusters have been holding the spacecraft on the station. At a June 28 briefing, NASA pushed again Starliner’s departure to not less than late July. That delay, NASA mentioned, would give it time to check an RCS thruster on the company’s White Sands Take a look at Facility, placing it by means of the identical profile of firings as these on Starliner to attempt to replicate the lack of efficiency.
Even then, NASA and Boeing mentioned the thrusters didn’t pose a security problem. “We perceive these points for a protected return,” Nappi mentioned at that briefing. “However we don’t perceive these points sufficient but for us to repair them completely.” The thrusters, he and others famous, are on Starliner’s service module, which is jettisoned and burns up on reentry.
These assessments happened largely out of public view in July, with solely two briefings by NASA all the month. Because the weeks progressed, there was elevated hypothesis that engineers contained in the company weren’t happy with what they noticed in these assessments. They have been involved that they didn’t totally perceive what was happening within the thrusters and, thus, couldn’t make certain they might work usually on the return journey.
The assessments at White Sands, NASA mentioned at an Aug. 7 briefing, have been in a position to replicate the degraded efficiency of the thrusters seen in orbit. Inspections of the thruster revealed {that a} Teflon seal of a thruster element referred to as a poppet had expanded and extruded because the thruster heated up, constraining the movement of propellant.
“The testing at White Sands and the invention that the poppet Teflon was extruding after the testing was a little bit of a shock to us,” Stich mentioned. “That, I’d say, upped the extent of discomfort.”
NASA’s concern, he mentioned, is that a number of of the RCS thrusters might fail in important phases of flight, such because the deorbit burn. Stich described an “built-in failure mechanism” state of affairs that mixed thruster failures with helium leaks to take out a number of thrusters throughout the deorbit burn, making it tougher to correctly orient the spacecraft throughout that important maneuver.
By then, NASA had acknowledged that it was contemplating a backup plan. In that state of affairs, Starliner would return to Earth uncrewed whereas Williams and Wilmore remained on the station till early subsequent 12 months. They’d come again on the Crew-9 Crew Dragon, whose launch was pushed again from mid-August to late September to present NASA extra time to review the Starliner problem; that spacecraft would launch with solely two of the unique 4 crewmembers to unencumber seats for Williams and Wilmore.
By way of the center of August, although, NASA hoped the backup plan wouldn’t be vital. “Individuals actually wish to perceive the physics of what’s happening,” Stich mentioned, together with how the thrusters heated up inside constructions dubbed “doghouses” on the service module. That will, he concluded, permit engineers to “mannequin that on the downhill part and make sure that we now have good thrusters.”

Given sufficient time, these engineers might need been ready to take action. However by late August, NASA wanted to determine the right way to return Starliner to unencumber its house station docking port for Crew-9. That call, made by company officers and accepted by Administrator Invoice Nelson, was to convey Starliner again with no crew, holding Wilmore and Williams on the station: a choice that appeared unthinkable a pair months earlier.
“There was simply an excessive amount of uncertainty within the prediction of the thrusters,” Stich concluded at an Aug. 24 briefing that introduced that call. “There was simply an excessive amount of danger for the crew.”
“We simply don’t understand how a lot we are able to use the thrusters on the best way again residence earlier than we encounter an issue,” added Ken Bowersox, NASA affiliate administrator for house operations.
Security tradition
Bowersox, a former NASA astronaut, was intimately accustomed to the stakes concerned with choices about crew security. He was on the ISS in 2003 when Columbia was misplaced, grounding the remainder of the fleet. Bowersox launched to the station on the earlier shuttle mission however needed to return on a Soyuz spacecraft.
That accident led to main modifications on the company, from the creation of recent impartial technical authorities to efforts to forestall “organizational silence,” the place dissenting views weren’t expressed or just ignored. The Starliner CFT mission examined these modifications not like any mission within the final 20 years.
“I’ve been very hyper-focused currently on this idea of combating organizational silence,” mentioned Russ DeLoach, chief of NASA’s Workplace of Security and Mission Assurance, as these debates about Starliner’s security have been reaching a crescendo in mid-August.
Bowersox performed down these debates. “I’ve to confess that generally, after we get disagreements, it’s not enjoyable. It may be painful having these discussions,” he mentioned. “It’s what makes us a superb group, and it’s what’s going to get us to a superb resolution.”
DeLoach agreed. “This strong alternate of viewpoints is a vital facet of a wholesome security tradition vital to the success of human spaceflight,” he mentioned. “I see that is occurring because it ought to as we work by means of this problem.”
NASA’s exterior security advisers additionally agreed. At an Aug. 1 assembly of the Aerospace Security Advisory Panel, Kent Rominger, a former astronaut who serves on the panel, mentioned he and others noticed proof of a correct security tradition throughout the industrial crew program as they debated Starliner.
“Once I take a look at it from a tradition standpoint, it seems to be wholesome,” he mentioned. “Persons are prepared to talk up with various opinions. They’re being listened to. That is all about NASA figuring out probably the most prudent path ahead.”
When NASA made that call to convey residence Starliner uncrewed, Bowersox mentioned Aug. 24, it was unanimous amongst all of the company representatives at that evaluation.
Boeing’s confidence vs. NASA’s warning
Boeing was additionally at that evaluation, Bowersox mentioned, stating they might help both a crewed or uncrewed return. “They imagine of their automobile they usually’d be prepared to convey a crew residence on it,” he mentioned.
Boeing had made clear all through the critiques that they thought that Starliner was protected sufficient for a crewed return. “I’m very assured we now have a superb automobile to convey the crew again with,” Nappi mentioned at a July 25 briefing as tensions grew behind the scenes concerning the security of the spacecraft.
Boeing doubled down on that confidence when it revealed an announcement Aug. 2 — late on a Friday — reiterating its confidence in Starliner whilst NASA’s doubts grew. “Boeing stays assured within the Starliner spacecraft and its means to return safely with crew,” the corporate acknowledged, outlining all of the assessments and research it had performed concerning the spacecraft. “The information additionally helps root trigger assessments for the helium and thruster points and flight rationale for Starliner and its crew’s return to Earth.”
Notably, Boeing was sidelined within the ultimate collection of NASA briefings in August about Starliner, with neither Nappi nor different Boeing officers invited to take part. That included the Aug. 24 briefing the place a panel of NASA officers, together with Nelson, introduced the company’s resolution for an uncrewed Starliner return.
Boeing provided solely a quick assertion concerning the resolution: “Boeing continues to focus, at the beginning, on the security of the crew and spacecraft. We’re executing the mission as decided by NASA, and we’re getting ready the spacecraft for a protected and profitable uncrewed return.”
Jim Free, NASA affiliate administrator, dismissed any breakdown within the relationship between the company and Boeing. “I don’t assume it’s a belief problem in any respect,” he mentioned after NASA determined to convey Starliner again uncrewed. “We view the information and the uncertainty that’s there otherwise than Boeing does.”
The way forward for Starliner after CFT is unclear. NASA mentioned it will wait till after the spacecraft landed in early September to find out subsequent steps. That included whether or not Boeing must carry out one other check flight, with or with out astronauts on board, earlier than NASA would certify it for flying astronauts.
Boeing, in quarterly earnings studies revealed July 31, revealed it took one other cost in opposition to earnings of $125 million within the second quarter associated to Starliner, citing delays in finishing the CFT mission. The corporate has recorded about $1.6 billion in losses on Starliner all through this system, largely since a flawed preliminary uncrewed check flight in late 2019.
These losses, prone to develop considerably within the aftermath of CFT, have raised questions concerning the firm’s dedication to this system. Nelson mentioned he spoke with Kelly Ortberg, Boeing’s new chief govt, and bought assurances that the corporate would proceed with Starliner.
“He expressed to me an intention that they’ll proceed to work the issues as soon as Starliner is again safely,” Nelson mentioned of his dialog with Ortberg. Nevertheless, Nelson mentioned later there was no dialogue about Boeing’s monetary dedication, together with a willingness to fly one other check flight by itself dime. “It didn’t come up, nor would it not have been applicable.”
Requested on the briefing how sure he was Starliner would fly astronauts once more, Nelson replied merely, “100%.”

Butch and Suni’s prolonged keep
All through the talk about Starliner’s security, the 2 individuals on the coronary heart of the difficulty — Butch Wilmore and Suni Williams — have been successfully out of sight.
The information was stuffed with headlines concerning the astronauts being “caught” or “stranded” on the ISS, phrases NASA and Boeing pushed again in opposition to, or that SpaceX would mount a “rescue mission” for them, though it concerned a recurrently scheduled Crew Dragon flight. But the astronauts themselves hardly ever spoke publicly since arriving on the station in early June.
The one time they talked with the media was a brief name July 10. Requested how certain he felt that Starliner might get them again, Wilmore, the mission’s commander, replied, “We’re completely assured.”
Williams, the pilot, added that neither of them minded that their mission had been prolonged. “I’m not complaining, Butch isn’t complaining, that we’re right here for a pair additional weeks,” she mentioned.
However a few additional weeks have now became a number of additional months: by the point they return on Crew-9 subsequent February, they’ll have spent greater than eight months on the ISS, versus the eight days initially deliberate. NASA officers mentioned they’ve taken that in stride as they turn into full members of the Expedition 71 crew fairly than company that helped out on analysis and repairs.
Norm Knight, director of NASA’s flight operations directorate, mentioned on the Aug. 24 briefing that Wilmore and Williams “totally” supported the choice to convey Starliner again uncrewed, holding them on the station for six extra months.
“It’s disappointing that they’re not coming residence on Starliner, however that’s OK. It’s a check flight,” he mentioned. “They knew these dangers entering into.”
Once they do lastly return, splashing down off the Florida coast on Crew Dragon fairly than touchdown within the New Mexico desert on Starliner, they and NASA’s management virtually definitely will probably be all smiles.
This text first appeared within the September 2024 problem of SpaceNews Journal.
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