Korean telco SK Telecom (SKT) unveiled its 2025 organizational restructuring and government appointments to realize progress in its twin focus areas of telecommunications and synthetic intelligence (AI).
In a launch, the telco’s CEO Yoo Younger-sang emphasised that 2025 might be a yr of motion, with the corporate reorganized to streamline execution and improve its strengths in communications and AI. SK Telecom has restructured into seven enterprise divisions aimed toward bolstering its telecommunications and AI capabilities, supported by a shared infrastructure group and employees features.
The reorganization consists of:
-Telecommunications divisions: MNO enterprise, wireline/media enterprise and enterprise enterprise divisions to boost core telecom operations.
-AI-Targeted divisions: Adot enterprise, GPAA (International Private AI Agent) enterprise, AIX enterprise, and AI information heart enterprise divisions to drive AI innovation and implementation.
The Enterprise enterprise division will handle B2B operations, together with messaging, promoting and fee companies. The AIX Division will concentrate on AI-based enterprise improvements, whereas the AI Information Heart Division will develop GPU cloud and AI information heart companies.
Additionally, SK Telecom merged its AI R&D efforts to strengthen AI and digital transformation (AT/DT) capabilities. The AI R&D Heart will assist the event of superior AI applied sciences like digital twins and AI factories, whereas the AT/DT Heart integrates transformation initiatives throughout SKT and SK C&C.
The telco additionally introduced three new government appointments, specializing in youthful professionals with experience in communications and AI.
SK Telecom not too long ago introduced the profitable completion of its AI Buyer Service Assist System beta service. The system, powered by SK Telecom’s proprietary telecommunications-specialized giant language mannequin (Telco LLM) and enormous multimodal mannequin (LMM), has been delivering stable outcomes since its mid-October launch, the telco stated.
The Korean service stated it has collaborated with main world LLM corporations to develop a complicated AI system particularly tailor-made for telecommunications purposes. The operator additionally famous that it has carried out rigorous testing and iterative reinforcement studying, to refine its Telco LLM and LMM to satisfy the calls for of telecommunications companies.
In October, SK Telecom unveiled ‘Aster(A*)’, a synthetic intelligence (AI)-driven private assistant tailor-made for world customers.
Aster is scheduled to launch a closed beta in North America later this yr, with a full market launch deliberate for 2025.
Aster is designed as an ‘Agentic AI,’ which matches past easy Q&A or search features by understanding customers’ intentions to set objectives, make plans and full duties on their behalf, the telco stated.
SK Telecom is actively utilizing AI to enhance its networks and companies. In August, the telco introduced a whole overhaul of its synthetic intelligence (AI) service, “A.” pronounced “A-DoT.” The Korean operator had stated that the revamp goals to remodel the A. app into an AI private assistant targeted on enhancing each day comfort for purchasers.
Final yr, SK Telecom had introduced its ambition to turn into a worldwide synthetic intelligence firm by strengthening its personal AI competitiveness and cooperating with companions globally.
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