Categories: Mobile Phone

PSA: Pixel 9 Professional Fold doesn’t help a key Pixel accent


After I left my Pixel 6 Professional for the iPhone 11 Professional Max final yr, I doubled down on the transfer by buying the iPhone 15 Professional Max, I believed I might by no means be fascinated about a Pixel once more. However positive sufficient, all it took was the Made by Google occasion this month to have me serious about switching again…once more. However Google continues to shoot itself within the foot with the Pixel and even with the large headstart Google has over Apple in AI, Pixel 9 consumers are singing the identical outdated tune which is one which I ended up singing about my Pixel 6 Professional.

Pre-order the Pixel 9 Professional Fold proper here-right now!

A number of the points I complained about on the Pixel 6 Professional similar to that two tin cans and a clothesline modem, and the dreadful optical fingerprint sensor have been changed with a greater modem and an ultrasonic fingerprint scanner. However there are nonetheless some points that should be mentioned similar to one involving the Pixel 9 Professional Fold. The system is anticipated to be launched as quickly as subsequent week and whereas it was out of inventory for a bit, the foldable has returned to pre-order standing though supply dates for the second batch are pushed out till late October.

Not too many Pixel 9 Professional Fold consumers learn a help doc earlier than pre-ordering the telephone

When you’ve got but to order your Pixel 9 Professional Fold, here’s a essential factor to know. The telephone doesn’t work with the Pixel Stand 2 wi-fi charging stand and the OG Pixel Stand. Google did attempt to alert the general public about this by making a change to the help doc titled “Cost your telephone with a Pixel Stand.” Perhaps we’re unsuitable, however we might think about that the majority Pixel 9 Professional Fold consumers most likely didn’t seek the advice of this on-line web page earlier than pre-ordering their Pixel 9 Professional Fold models.

Had any individual pre-ordering the Pixel 9 Professional Fold learn the help doc previous to inserting his order, he would have discovered a whole part titled “Wi-fi charging for Pixel 9 Professional Fold.” The very first line within the part states: “Necessary: Pixel 9 Professional Fold does not help the Pixel Stand but it surely helps many different wi-fi chargers.” Within the doc, Google explains the rationale why the Pixel 9 Professional Fold does not work with the Pixel Stand 2.

The charging coils contained in the system should not completely centered as they’re on earlier Pixel fashions. Google says “This would possibly make it tough so that you can cost your telephone wirelessly.”

Within the help doc, Google consists of a picture of the again of the Pixel 9 Professional Fold displaying the location of the  coils in order that house owners of the system may line up the system with third-party wi-fi charging stands and pads that work higher with the foldable.

What Google ought to have carried out to alert consumers of the most recent foldable Pixel

What Google ought to have carried out is promote this difficulty greater than it did within the Google Retailer. For instance, whereas the itemizing for different Pixel 9 telephones within the Google Retailer promotes “Quick wi-fi charging,” the Pixel 9 Professional Fold’s itemizing says, “Wi-fi charging (Qi-certified)” help.” Nowhere did Google notice that the system does not work with the Pixel Stand 2 till it made the change to the help web page just some days in the past. and the optics of this don’t look good for Google.
The Pixel Stand 2 fees the Pixel 9 at 15W, 21W for the Pixel 9 Professional, and 23W for the Pixel 9 Professional XL. Priced at $79, it features a 30W USB-C energy adapter and in addition has a USB C-to-C cable that comes with the Pixel Stand 2 within the field.

The Pixel 9 Professional Fold carries a 4650mAh battery and fees as quick as 21W with a wired charger whereas it fees wirelessly at 7.5W. Had Google been in a position to enable the Pixel 9 Professional Fold to work with the Pixel Stand 2, customers may have charged the foldable at a quicker wi-fi charging pace. However issues could not be labored out forcing house owners of the brand new foldable to depend on slower third-party wi-fi chargers. That may’t be blamed on Google. 

What’s Google’s fault is the corporate’s incapability to let customers know that the Pixel 9 Professional Fold does not help the Pixel Stand 2 by pointing it out within the Google Retailer and never simply in a help doc that the majority customers by no means learn.


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1 year ago

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