Gartner CEO Survey Finds Progress is the High Enterprise Precedence for 2024, Reaching Highest Degree in 10 Years

CEOs Recognized AI as High Theme of the Subsequent Enterprise Transformation After Digital

Sixty-two per cent of CEO’s chosen progress as their prime enterprise precedence in 2024, in line with a brand new survey by Gartner, Inc. That is the very best stage since 2014, and a rise from final 12 months’s survey the place 49% of CEOs stated their prime enterprise precedence was progress.

“Together with the elevated give attention to progress, the survey confirmed a comparatively weak place for value administration, suggesting that the majority CEOs and senior enterprise executives imagine probably the most difficult financial instances are previous,” stated David Furlonger, Distinguished VP Analyst and Gartner Fellow.  “We have now entered a part of rising enterprise chief confidence and enterprise technique re-launches.”

The 2024 Gartner CEO and Senior Enterprise Government Survey was carried out from July by means of December 2023 amongst 416 CEOs and different senior enterprise executives in North America, Europe, Asia/Pacific, Latin America, the Center East and South Africa, throughout completely different industries, income and firm sizes. The survey discovered that CEOs are entertaining a progress mindset of their present surroundings (see Determine 1).

AI Is Fascinating CEOs

When requested about digital transformation, 34% of CEOs recognized AI as the highest theme of the subsequent enterprise transformation after digital, adopted by operations effectivity at 9%.

“‘AI’ is displacing ‘digital’ because the key phrase CEOs point out probably the most, due in no small half to generative AI (GenAI),” stated Don Scheibenreif, Distinguished VP Analyst at Gartner. “Nearly all of CEOs surveyed imagine that the AI breakthroughs of 2023 justified the tech sector hype. They’re counting on CIOs, CTOs or CDOs to unlock the worth of GenAI, displaying that this can be a staff effort when approaching these tasks and never only a top-down expertise.”

CEOs Should Method AI, Together with GenAI, With Warning

CEOs aren’t deterred by any detrimental prospects round AI, as 87% of CEOs agreed that the advantages of AI to their enterprise outweigh its dangers. One other 90% of CEOs agreed the concept that AI is an existential risk to humanity is hype and exaggeration.

Nevertheless, CEOs aren’t approaching AI with a completely constructive outlook. Fifty-six per cent of CEOs stated disinformation, misinformation and deep fakes will create working issues. Twenty-nine per cent see constrained electrical energy provide and 53% see basic provide chain points as an issue, largely because of GenAI and the demand the expertise creates.

“CEOs ought to tolerate low-cost GenAI tasks,” stated Scheibenreif. “However they need to keep away from the temptation to try to management GenAI’s use from the centre. The joy and vitality will likely be nearly inconceivable to deal with.

“CEOs should let the hype cycle do its work for them. The trough of disillusionment in GenAI will arrive quickly sufficient – in all probability earlier than the tip of 2024. CEOs ought to clamp down solely on experiments that they imagine are harmful for the corporate’s fame and permit the herd to police itself this time.”