Félix Pago raises $15.5 million to assist Latino employees ship cash residence by way of WhatsApp

Remittances from employees within the U.S. to their households and pals in Latin America amounted to $155 billion in 2023. With such an enormous alternative, banks, cash switch corporations, retailers, and fintechs are all making an attempt make transfers extra handy on either side of the transaction.

Quick-growing startup Félix Pago is one among these gamers, and lately raised a $15.5 million Collection A spherical of funding to develop its presence in Latin America and the U.S, TechCrunch realized solely. Its primary interface is WhatsApp, with a chatbot that makes it easy to ship and obtain cross-border cash transfers, even with a voice message.

“I prefer to say that WhatsApp is the working system of the area, so it is smart that we construct one thing on WhatsApp to make it tremendous simple,” CEO Manuel Godoy instructed TechCrunch.

WhatsApp itself already enabled peer-to-peer transactions and the choice for customers to pay companies by means of chat, however solely in Brazil and India. However a broader rollout wouldn’t be dangerous information for Félix and related options like BidSend, Leap Monetary and Zapp — if customers can use their card on WhatsApp, remittances would solely be one click on away, Godoy says.

Meta at present appears to see these third-party developments favorably. Its WhatsApp for Enterprise weblog highlights the use case of Nicaragua’s LAFISE Financial institution, which constructed a digital assistant in WhatsApp to make remittances smoother.

However Félix Pago has a broader purview. Apart from WhatsApp, which they have already got put in, “customers don’t need to obtain any app,” Godoy stated. On the U.S. facet, customers full many of the transaction particulars by way of the WhatsApp chatbot; it’s solely on the final step that they need to click on on a hyperlink to securely fill of their debit card informationAnd on the opposite finish, cash could be collected immediately in native forex as a financial institution deposit, but in addition in money at a retailer. 

Money is usually what recipients desire, so Félix Pago tailored to that actuality and made partnerships to have money pickup places in Mexico, Guatemala, and Honduras. For an additional $1.99, “the sender receives a receipt with a novel ID quantity they usually ship this receipt to the beneficiary to point out it to the teller to allow them to choose up the money.”

Much more is going on behind the scenes, because of in-house and third celebration instruments that Félix makes use of to adjust to its obligations and optimize its operations. There’s KYC, AML and fraud prevention; and there’s crypto, Godoy stated.

By utilizing Circle’s USDC stablecoin, Félix Pago is ready to make financial savings on international change that it will possibly move to customers. USDC’s 24/7 availability additionally reduces Félix’s pre-funding wants, enabling it to make the primary transaction free, as rivals Remitly and Western Union do. Félix then fees $2.50 on subsequent transactions to Guatemala and Mexico, whereas it opted for tiered pricing for Honduras. Total, this makes charges a lot decrease than on SWIFT transactions, that are additionally slower.

“Crypto is a robust enabler for remittances, however you must summary that from the person. The person doesn’t care about that. I all the time say that it could possibly be a donkey crossing the border, it doesn’t matter. What they need is the cash, the native forex, they usually need immediately at the absolute best value. And crypto permits that on the backend.”

Since Félix depends on USDC and crypto companions, Godoy thinks the area experience of its new lead investor, Boston-based crypto fund Fortress Island Ventures, makes it a welcome addition to its cap desk. “We’re already leveraging a few of their portfolio corporations to make our infrastructure extra sturdy, and one among their companions, Nic Carter, is likely one of the main specialists in USDC [and] stablecoins, so I feel that offers us loads of leverage.”

Swap Ventures, the fund that led Félix’s pre-seed extension spherical in 2023, additionally participated once more, as did traders that took half in its earlier $2.5 million pre-seed spherical, together with HTwenty, Contour and MELI Capital, the company enterprise capital arm of Latin American e-commerce big Mercado Libre, whose partnership with Félix gave the startup a big increase.

Underneath that partnership, Mercado promotes Félix Pago to customers of its fee platform Mercado Pago in Mexico. These referrals accounted for 25% of its new customers on the time.

The same partnership with neobank Nubank adopted, giving Félix’s development one other bump. “The cool factor although, is that at present we proceed rising roughly 30% month over month, but it surely’s not simply due to these partnerships,” Godoy stated. 

Referrals are its primary development engine, however the firm additionally depends on influencer advertising and marketing and Fb to make itself higher recognized amongst its target market within the U.S. Up to now, most of its customers there are blue-collar Latino professionals working in development, meals, and residential companies. 

This makes Godoy assured that Félix will stay complementary to Nubank and Mercado Libre, even because the latter expands its fintech plans. (It’s reportedly in search of a banking license in Mexico.) “They don’t have a product within the U.S., so finally the sender is a Félix Pago buyer.”

Félix Pago additionally hopes to assist these clients with greater than remittances. “The imaginative and prescient that we now have for Félix is to develop into the trusted companion for the Latino immigrant within the U.S.” Its roadmap features a credit score builder and, finally, precise credit score. 

First, although, the startup will use its new funding to increase into El Salvador and Nicaragua, adopted by the Dominican Republic and Colombia, after which the remainder of Latin America. That’s a necessity if Félix desires to maneuver additional on its roadmap and have an edge on different corporations aiming for a similar spot. 

“To develop into that trusted companion of the Latino within the U.S, we now have to resolve the [remittances] downside for all Latinos,” Godoy stated.